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KnowBe4 Training - Does not complete
KnowBe4 Training - Does not complete
Tags
knowbe4
knowbe4-training
knowbe4-training-not-working
Ov
erview
KnowBe4 training is not marked as complete after completing a training course.
Detailed Information
Issue:
Take a KnowBe4 Training and at the end of the training no confirmation that the course was completed.
Identified Issue:
This is a bug between the KnowBe4 Training Platform and the web browser
Resolution:
Switch to a different web browser
Example: If you are using Microsoft Internet Explorer, change to another browser such as Microsoft Edge, Mozilla Firefox or Google Chrome, re-take the training and should receive credit for completing the course.
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Check out this article I found in the EBS Client Portal knowledge base.<br /><br /><a href="https://ccsi.teamdynamix.com/TDClient/2066/Portal/KB/ArticleDet?ID=99961">https://ccsi.teamdynamix.com/TDClient/2066/Portal/KB/ArticleDet?ID=99961</a><br /><br />KnowBe4 Training - Does not complete<br /><br />KnowBe4 training is not marked as complete after completing a training course.